Studio Policies

ATTIRE - for safety purposes:

  • Absolutely no jewelry or clothes with zippers (rings, necklaces, watches, bracelets, etc.).

    • If you wouldn’t wear it in a massage, please do not wear it to your workout. It can damage the equipment and compromise your movement. 

  • Please wear tight-fitting clothing (no baggy pants, tops, sweatshirts, etc.).

  • Please wear sticky socks that cover your toes. Do not double layer sticky socks with regular socks, compression socks, etc.

  • If you have longer hair, please pull hair back with a secure hair tie in either a low ponytail or on top of your head (no clips).

  • Refrain from wearing lotions and perfume as some clients have severe allergies and this can also damage the upholstery. 

STUDIO ETIQUETTE

  • The studio door will be locked until it is 5 minutes prior to your session to allow for transition time and safety between sessions. 

  • If you are more than 5 minutes late to a group class you will forfeit your session and will still be responsible for full payment. If you are late to your private session the session will not be extended for any reason.

  • If a class or session is still in progress, please do not observe and wait before entering the studio. 

  • We are a cell phone free environment. Cell phones and watches are to be silenced prior to session.

  • All personal items are to be kept in the cubbies or on the benches - including water bottles.

  • Please handle the equipment with care. To us, it’s more than a “workout machine,” it is a training partner we respect. 

  • Come prepared to learn and work out!

CLASSES, BOOKING, ETC.

  • All classes and private sessions require a 24-hour cancellation notice. If you do not cancel 24 hours before the session, you will be automatically charged.

  • Frequent cancellations or no-shows may result in the cancellation of your standing appointment status.

  • There are no refunds once a purchase has been made or activated.

  • All purchases are subject to an expiration date. Expiration dates cannot be extended for any reason.

  • All clients must fill out a liability waiver before participating in a class or private session.

  • There must be at least 2 clients signed up for a group class in order for the class to be held. If there are only 2 clients registered, you will be offered a duet/semi-private session. Declining is at no penalty to your credit, accepting will incur an additional $25 for the session. 

  • All sessions are 55 minutes.